Project #2: International Student Barometer (ISB) — 2013

Analysis conducted by Xi Yu
View a Summary of the 2013 Undergraduate Results
View a Summary of the 2014 Undergraduate Results

The survey, administered at 178 institutions in 13 countries in 2013, asks students to rank their satisfaction with a variety of categories related to their arrival, learning, living, support, challenges, and choice of institution.

Key advantage: Benchmarking with U.S. institutions & a smaller “peer group” consisting of seven institutions1

Key Findings:

ARRIVAL: 92.7% Satisfied Overall

  • Example Satisfactory Items:
    • 98.4% found “One Stop Student Services” satisfactory for providing information when they arrived; 91.0% were satisfied with the Social Activities offered upon arrival
  • Example Items of Concern:
    • Students expressed lower satisfaction with class registration process

LEARNING: 87.5% Satisfied Overall

  • Example Satisfactory Items:
    • 94.3% found their access to Online library resources, such as journals, satisfactory
    • 94.2% were satisfied with the learning technology available
  • Example Items of Concern:
    • Students expressed lower satisfaction with the size of their classes, long-term career advice and guidance given by academic staff, and opportunities for work experience or placements as a part of their studies

LIVING: 87.4% Satisfied Overall

  • Example Satisfactory Items:
    • 90.2% expressed satisfaction with the university’s residence services
    • 87.1% were satisfied with the social activities and organized events
  • Example Items of Concern:
    • Students expressed lower satisfaction with how safe and secure they felt, and “making friendships with American students”

SUPPORT: 91.6% Satisfied Overall

  • Example Satisfactory Items:
    • Students expressed high satisfaction with majority of the resources and services available on campus, e.g., Boynton Health Services

Interaction with Domestic Students

  • In the classroom: 85% of respondents say “Sometimes” or “Often”, but only 41% say “Often”.
  • Outside the classroom: 72% of respondents say “Sometimes” or “Often”, but less than 33% say “Often”.

Top 2 Student Identified Challenges:

  1. Building friendship outside home culture
  2. Language proficiency

What Findings Suggest For Our Campus:

  1. Class registration process upon arrival needs to be improved for a smooth transition for international students.
  2. Greater teacher interaction and employment assistance are sought by international students.
  3. Purposeful facilitation for meaningful interactions among domestic and international students is needed.

1For more on the benchmarking information, visit www.i-graduate.com